Using Intellectual
Capital and Organizational Capability to Enhance Strategic
Implementation for Pharmaceutical Firms
Sharon Yvette Boyce
Abstract
Sustaining a competitive advantage is imperative for firms
that are in dynamic industries, which require effective
strategic implementation to manage such changing
situations. Many firms have found that implementation is
very difficult to execute. The major components of
strategic implementation will be examined and analyzed. The
contention and rationale by scholars that the implementation
process is so difficult to attain will be assessed.
Finally, there will be recommendations as to how a
pharmaceutical company can use intellectual capital to build
organizational capability as a competitive advantage to
enhance its implementation strategy over the long-term.
Full
Article
Abstract
Using a simple
consumption smoothing model and cointegration tests with a structural
break, this paper has re-examined the impact of changes in capital
mobility and the current account's capacity to predict external
performance in Malaysia. The model views the current account as a buffer
through which private agents can smooth consumption over time in
response to the temporary disturbances to output, investment, and
government expenditure. The findings are as follows. Firstly, a
structural break is empirically identified in the relationship between
consumption and national cash flow in the year 1996, that is a year
prior to the Asian Currency Crisis. Secondly, the most stringent
restrictions of the present-value model are strongly rejected over the
sample period.However informal tests (via Granger causality,
correlation, and variance ratio tests) suggest that the consumption
smoothing model is sufficient to predict the dynamic behavior of the
Malaysian current account. Lastly, the results also suggest that
Malaysia’s current account imbalance was sustainable prior to the 1997
crisis.
Full Article
Abstract
The
competition between enterprises is becoming more intense in the 21st
century. Economy is depressed, the
industrial structure is changing, and unemployment is at a record rate
in Taiwan. Under these competitive pressures, it is important to impress
and improve the relationship with the customer. Because of the power of
information and telecommunications technologies, business can track
their customers and determine what they really want and how they
actually use the product. Analyzing the information returned from
customers and products, business can provide active and accurate service
to the right customer through the right channel at the
right
time and increase customer satisfaction. This paper refers the Customer
Service in Customer Relationship Management (CRM) and Information
Technology (IT) concepts to analyze and understand the customers’ needs
and realize the competencies of support groups within the enterprise.
The customers can therefore be better served and the efficiency and
effectiveness of internal company support groups can be improved. The
knowledge and experience not accumulated can be solved and the cost of
manpower and services reduced.
Full Article
Verbal Practice and
Processes of Topics in Organizational Behavior and Theory: The Case of a
Restaurant’s Staff Meeting Hamid
Akbari
Abstract
An exploratory interpretative study was conducted to
identify the actual verbal processes associated with topics
in organizational behavior and theory. A tape of an actual
staff meeting of a restaurant was transcribed. The
transcription was discourse analyzed by two researchers. The
results indicated that the meeting’s talk included the
topics and processes of structuring, culture creating,
leading, exerting power, and controlling. These topics and
processes are described, and the implications of this study
for management practice and education are discussed.
Full Article
Abstract
The
"crowding-out" debate is an important controversy in macroeconomics.
More recently, the crowding-out debate was put in the forefront as an
aftermath of the Clinton Administration economic boom legacy, in
particular by the former Treasury Secretary Robert Rubin. Rubinomics or
the argument that "fiscal discipline" will bring private investment to a
growth path as a result of a decrease in real interest rates is
appealing. However, we conclude based on data from the experience of the
US economy during this period of extraordinary "fiscal discipline" that
the evidence does not validate the arguments of Rubinomics.
Full Article
The
Measurement and Recognition of Intangible Assets
Philip Siegel and Carl Borgia
Abstract
In today’s
economy value is being created by intangible (intellectual) capital. The
Federal Reserve Bank of Philadelphia estimates that in the year 2000
more than $1 trillion was invested in intangibles. Some of these
intangibles were not being recognized on the Statement of Position.
This paper reviews the existing and recently promulgated accounting
standards relating to intangibles. Presently, Generally Accepted
Accounting Principles allow for inconsistencies in the measurement and
reporting of intangibles. The objective of this review is to provide
evidence and alternatives to help improve the measurement and
recognition of intangible capital. This will lead to the reporting of
quality earnings that reflect the qualities of relevance and reliability.
Full
Article
Towards a Model
Community Indicator Program: Drawing experience from the construction
of the San Diego - Tijuana CIP
John M. Blair,
Celeste Murphy
Greene
Abstract
A considerable number of city-based indicator programs now
exists in the United States. They use suites
of indicators in community indicator programs (CIPs)
to monitor economic and environmental trends and social
well-being. CIP’s are based on the philosophy that good
management of our cities requires accurate and regular
feedback. The construction of a CIP for the San
Diego-Tijuana Metropolitan Area (SDTMA) is justified by a
plethora of environmental and social problems along the
US-Mexico international border. Two of the chief outcomes of
our research on the SDTMA are first, the process objectives
that must be pursued if citizen support is to be gained for
successful CIP operation. The researchers have proposed a
model CIP participation system. The second research outcome
concerns the CIP indicators. The vast majority of measures
in CIPs are simple input measures and the researchers have
taken a number of examples and shown how they can be made
more informative. Our work has also enabled us to draw some
provisional principles about indicator enhancement
generally.
Full Article
This paper examines spatial distributions of
geographical and macroeconomic variables to study
climate sensitivity of Latin America. This study tries
to capture economy wide effects in contrast to the
partial equilibrium analyses based on a specific sector.
It also provides an analysis at a larger scale
appropriate for the climate change research. In
addition, we also examine non-market sector effects such
as ecosystem shifts, human and animal settlement
changes, and human health effects. Our results indicate
that economic activities as well as non-market factors
such as human settlements and animal density are not
particularly sensitive to different climates. The
analysis indicates that humans as well as animals have
adjusted well to different climates. Our results show
that geographical adversities such as high mountains,
inland without access to the oceans, very steep
locations have the greatest impacts on the lives of the
humans and animals.
Full
Article
From one perspective, capital controls limit the ability of
international financiers and multinationals to curtail labor. However,
from the Neoclassical perspective, capital controls are just bad
policies. They remove the discipline of the international market, which
rewards countries that pursue pro-growth policies and penalizes those
that do not. Nevertheless, history shows that governments use controls
regularly. This paper presents both views, some historical facts
regarding capital controls, and some theoretical constructions.
Full Article
The (Un)beatable
Incumbent
Bryan
C. McCannon
Abstract
In
Anthony Downs' work An Economic Theory of Democracy (1957) conditions
are outlined under which a challenger always beats an incumbent by
forming a coalition of minority groups. I present a formalization of
this result and show that it holds in a rather general environment. I
then consider two modifications: eliminating the leader-follower
selection of platforms and restricting the set of platforms that can
feasibly be chosen. Without the leader-follower requirement the
incumbent wins with a high probability. If the set of feasible platforms
is restricted the incumbent always wins the election. Thus, conditions
are laid out where the incumbent is beatable and where the incumbent is
unbeatable. Full
Article
Abstract
This paper examines the importance of MNE distribution
subsidiaries to overall MNE activity and tests an agency
theory of distribution FDI, in which a firm seeking to sell
its product in a new foreign market faces the choice of
investing in its own sales operation or contracting with a
local sales agent. This choice is first estimated as a
function of a number of macroeconomic variables. Results
suggest that US MNEs are more likely to opt for distribution
FDI the larger the foreign market and the greater the degree
of economic freedom in the host country. Next, a supply-side
variable is introduced, based on the hypothesis that
cross-industry differences in sales effort may explain some
of the industry variation in distribution FDI. Results of a
negative binomial regression analysis suggest that US MNEs
operating in sectors with more complex selling processes are
more likely to establish foreign distribution affiliates. Full
Article
Economic growth depends upon the wealth of
goods and services that natural resources provide. Yet, over
the years, as corporations pursue hefty returns on their
investment, they have been depleting the natural resources
so vital for economic development. After the Rio Earth
Summit of 1992, however, corporations that once viewed
environmentalism as a threat to their survival all of a
sudden realized sustainability as a means of gaining a
competitive edge; it reduced costs and stimulated greater
innovation. When the program of action for the Earth Summit
was reviewed in 2002 at the World Summit on Sustainable
Development (WSSD) in Johannesburg, South Africa, it was
revealed that there was a wide gap between the rhetoric of
1992 and the reality observed in 2002.
Full
Article
Regional Economic Growth and Income Distribution in California
Jeffrey G. Woods
Abstract
This paper uses the Solow and
Kuznets models to help explain
the pattern and differences in
economic growth and income
distribution in four major
regions within California. Using
county-level data from 1969 to
1999, I estimated that statewide
real per-capita personal income
has diverged (become more
unequal). However, after
controlling for regional
affects, statewide income
divergence becomes statistically
insignificant. On a continuum,
the data suggest that on
average, the Central, Northern,
Southern and Coastal regions
have the least to most well
endowed composition of
resources. The corresponding
spatial division of labor across
California’s regions results in
income inequality. Regional
development policies should be
diversified and coordinated to
insure long-term success and not
be overly reliant on one best
approach. Policies are more
likely to fail if they deviate
from the local context. Regional
economic development depends
more on a partnership of local
policy-makers, industry, labor
unions and community leaders who
can work together towards common
goals.
Full Article
Steven J. Balassi
Abstract
Poverty and income inequality are
problems in California, as well as the United States of America.
Government spending, called fiscal policy, should be used to help
alleviate these problems. Poverty and income inequality are examined to
see if California is fairing better than the U.S. as a whole. This study
finds California is not doing as well as the U.S. in the area of income
inequality. By comparing California’s poverty to the United States
levels, this study also finds that U.S. fiscal policy accounts for 69%
of California’s poverty. This shows the impact which U.S. fiscal
policies have on California.
Full Article
Abstract
As the participation rate of women in the workforce has
increased, there has been an emphasis in organizational
research on gender issues. One overlooked area pertains to
how men and women perceive their work environments and how
different climate dimensions affect dedication to
organizations. This study utilized 553 (285 women, 268 men)
employees to investigate gender differences in (1) affective
and continuance commitment, (2) turnover intentions, (3)
psychological climate perceptions (i.e., autonomy, cohesion,
trust, pressure, support, recognition, fairness,
innovation), as well as (4) the moderating influence of
gender on the relationship between psychological climate and
affective commitment, continuance commitment, and turnover
intentions. We controlled for critical covariates of gender,
including education, age, job tenure, job level, and
organizational membership. Results show that female
employees had higher levels of continuance commitment than
men. There were no gender differences found for the climate
dimensions when examining direct relationships. However, the
task-oriented climate dimension of organizational support
was a significant predictor of affective commitment and
turnover intentions for men, whereas the
relationship-oriented climate dimension of workplace
recognition was a significant predictor of affective
commitment and turnover intentions for women. Limitations,
future research ideas, and the practical implications of
these findings are provided.
Full
Article
Abstract
Work-family balance is seen as critical to life
satisfaction. We study two elements of work-family
balance—marital happiness and career satisfaction—for
managers within dual-career families in the US, using
predictive variables of negotiation skills and assistance
provided from outside the couple. After controlling for age,
gender, and number of children, negotiation skills were
strongly predictive of marital happiness and career
satisfaction. Assistance was positively related to career
satisfaction, but largely unrelated to marital happiness.
Based on these results, we offer practical ideas to assist
managers successfully integrate work and family roles, and
provide new insights for researchers to better understand
work-family balance.
Full
Article
Dysfunctional
Management Education and Declining Global Competitiveness of the United
States Economy
Yoshi Tsurumi
Abstract
The Bush
Administration has been aggravating the jobless GDP growth
and the widening income and social gaps between the top 3%
of income brackets and the rest. These problems are
damaging the global competitiveness of the U.S. economy.
They have been shaped by flawed theories of business,
economics, and law in the self-centered culture of market
fundamentalism. It produces business and public services
mindset that embraces the robber baron culture and Social
Darwinism of market and Christian fundamentalism. It is
destroying the manufacturing culture that had produced the
“golden age” of the post-World War II era. Fundamental
remedies require alternative management theories and
practices. Such alternative business models can be gleaned
from the comparisons of Detroit’s demises and the rising
competitiveness of Toyota and Honda transplant firms in the
U.S. Full
Article
The Effects of
Involvement on a Website: A Case Study of a Service Provider
Gary
Kaskowitz
Abstract
This research looks at whether a local, service-based
professional can successfully use the internet to recruit
clients and increase the purchase intent of prospects. In
particular, this study looked at whether an interactive
personality or knowledge assessment tool would increase
desire for sales information about a service more than a
free information product would. In addition, the purchase
intent was measured for these respondents. It was found that
an interactive assessment created a higher proportion of
prospects registering for an opt-in marketing campaign than
did the free information product. It was also found that
respondents who participated in an interactive survey
expressed higher purchase intent and perceived pricing than
did respondents who received a free e-book. These results
suggest that interactive assessments may be a meaningful
alternative for on-line marketers looking to increase opt-in
and purchase intent.
Full
Article
Abstract
As the business world is increasingly becoming global in
scope, more and more firms are entering international
project environments. When a western company is providing
goods or services to an eastern company, its managers would
soon observe different management styles and motivations
from their counterparts. While most western management
elements coexist in the East, some elements are practiced
with different values and motivations. Are there more
critical management elements in the East? Are there more
successful western managerial styles in the East? Based on
management and project management theories, we first model
what makes up the international project management. Based on
interviews with executives who have worked on various large
scale supplier contracts in the East, we argue why certain
personal and managerial styles are valued differently using
national culture theories. The result suggests that
uncertainty avoidance, power distance and long-term
orientation dimensions of culture have larger influences
towards the Far East project management. More interestingly,
soft management elements seem to matter more than hard
elements in this unique project environment.
Full
Article
One of the least pleasant aspects of being in business or in
a management position is the chore of terminating an
employee. For the employee, the experience may be
comparable to a death in the family or to a divorce in terms
of stress. For the employer, the termination of an employee
is fraught with potential liability and is an event for
which there is little training offered in most business
schools. However, termination of employees due to economic
setbacks, poor performance or worse employee impropriety or
bad behavior is a reality that managers must be aware of.
This paper surveys the legal landscape of employee
termination to provide present and future managers with an
understanding of how to minimize their legal liability.
Full
Article
The paper presents results of a
survey that investigated levels
of awareness and usage of
Operations Research (OR) /
Management Science (MS) in a
sample of manufacturing and
service organizations in the
United Arab Emirates (UAE). A
sample of 200 individuals at
different management levels was
used and descriptive statistical
analyses were employed. Results
indicated that the majority of
the respondents are aware of
OR/MS and use it to some extent
.Results also showed that the
most common OR/MS techniques
are: decision analysis, cost
benefit analysis, computer
simulation, financial modelling
and risk analysis. The most
common application areas
identified are: project
evaluation, sales analysis,
manpower planning, accounting
procedures, and stock control.
Limitations and future research
are also presented.
Full Article
The psychological contract is a
well-know concept amongst
researchers seeking to analyze
changes and management practices
in the workplace. This paper
examines the main theoretical
underpinnings of the concept,
attempting to establish its
usefulness as a tool for
scrutiny of the
employment relationship. There
is also attention on the linkage
of the psychological contract
with
organizational practices and the
uptake it has by HR managers. In
the end we propose future
directions for consideration.
Full Article
Conceptualizing an
Improved Public Relations Strategy: A Case for Stakeholder Relationship
Marketing in Division I-A Intercollegiate Athletics.
Mick
Jackowski
Abstract
A
conceptual exploration into Division I-A intercollegiate athletics
indicated that its goals are to: (a) provide sport-related opportunities
in support of education, (b) generate revenue, and (c) heighten
university prestige. Toward the achievement of these goals, it appeared
that the most common models of public relations within these athletic
departments used a combination of public information and press agentry.
Utilizing the competing values perspective of organizational
effectiveness and the organizational life cycle, the author proposes
that the role of public relations in Division I-A athletics is changing
and could be utilized to greater effect by these departments. Based on
a rationalization of its current stage in the organizational life cycle,
incongruity could exist between Division I-A athletics and its most
prevalent use of public relations. Examples are used to illustrate
these points. The analysis concludes that public relations in these
organizations could be more effective if it becomes more integral in
organizational policy-making and utilizes the two-way symmetrical
communication model.
Pygmalion in sales: The influence of supervisor expectancies on
salesperson’s self-expectations and work evaluations.
M.
Chowdhury
Abstract
In
order to assess the relationships between supervisors’ expectations and
behaviors, and salespersons’ self-perceptions and work evaluations,
survey data were collected from 174 sales employees and their
supervisors in three retail companies. All hypotheses were tested using
Pearson correlations and partial correlations, controlling for the
background variables of gender, marital status, ethnicity, length of
employment, and years of sales experience. The results indicate that
hypotheses 1 through 3 were supported but hypotheses 4 through 6 were
partially supported. They were supported for supervisors’ positive
achievement motivation behavior but were not supported for supervisors’
authoritarianism. Using multiple regressions as a basis for causal
paths, a model was developed that examined the influence of background
variables, supervisors’ expectations and motivational behaviors,
authoritarianism, employee self-expectations on performance
evaluations. The model explained 64% of the variance in performance
evaluations. The findings indicate that to the extent supervisors
engaged in positive motivational behaviors and expected greater
performance from their salespersons, employee self-expectations were
increased, which influenced supervisors’ performance rating
independently of the influence of other factors, such as the direct and
indirect effects of supervisors’ expectations and supervisors’
authoritarianism. The data suggest a significant effect that accounted
for about 7% of the variance in employee work ratings.
Full Article
Marketing educators realize business schools need to
maintain a level of practitioner relevance in order to
attract students to their major. In other words, the skills
and competencies learned by marketing majors need to match
the skills and competencies desired by industry. This
exploratory research seeks to compare skill-set perceptions
between students, marketing educators, and marketing
practitioners.
Full
Article
The future deliverance of fast, effective organizational
communication for goal achievement also lies in the
organization’s ability to employ nanotechnology. To
understand the integrated patterns of human behavior which
include thought, speech, action and artifacts, with regard
to intercultural and organizational cultural communication
for decision making, depend on the capacity of the objective
usage of smaller, faster, lighter, cleaner, leaner,
user-friendly, cost-effective technology as portals or
channels to convey our messages that correspond to the rise
in the economy which will operate according to its own
rules. This paper’s theoretical perspective suggests the
need for organizations to look at the Return on Investment (ROI)
for businesses, shareholders, stakeholders, and also assess
their Cost Benefit Analysis (CBA) before using the
inevitable process of nanotechnology. As businesses are
finding more and more differential segments, micro-markets
and targets for their products because of the rising variety
of life-styles, nanotechnology communication formats become
imperative for easy accessibility to clients and markets.
This article’s discussion of the role of business
communication in the creation, Maintenance, and performance
of business, shows the need and employment of business
communication in the field of knowledge and technology
transfer and diffusion, as well as commercialization in the
diverse communication disciplines including the usage of
nanotechnology communication portal format. As business
communication becomes important for everyone in our
sophisticated communication age, we also observe how
information travels with lightening speed from one part of
the globe to another as a result of technological
developments such as the internet and blogs. This article
thus helps to advocate the use of nanotechnology to help
with strategies for program development to stay a few steps
ahead of their challenges and competition. Full
Article
This study examines the
informativeness of accounting information to three classes
of shareholder value; high, medium and low. The results
indicate that shareholder value adjusts positively a target
level according to the five categories of financial ratios.
This shows a high degree of informativeness of accounting
information to shareholders in Egypt. In general, the
results show that shareholders in the three classes are
quite affected by the firms’ assets efficiency and
profitability. In addition, shareholders do not appreciate
liquidity and cost elements. Shareholders in the low class
in particular do not appreciate the benefits of costless
financing and prefer short-term debt over long-term debt
financing.
Full Article
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