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Abstract
Work-family balance is seen as critical to life
satisfaction. We study two elements of work-family
balance—marital happiness and career satisfaction—for
managers within dual-career families in the US, using
predictive variables of negotiation skills and assistance
provided from outside the couple. After controlling for age,
gender, and number of children, negotiation skills were
strongly predictive of marital happiness and career
satisfaction. Assistance was positively related to career
satisfaction, but largely unrelated to marital happiness.
Based on these results, we offer practical ideas to assist
managers successfully integrate work and family roles, and
provide new insights for researchers to better understand
work-family balance.
Introduction
As the number of dual-career couples continues to rise,
issues of work and family will increasingly take on
importance in our economy and in our overall society. For
example, nearly half of managers in Fortune 500 companies
are in dual-career families (Kossek, Noe & DeMarr, 1999). In
a recent nationwide study, 83% of working mothers and 72% of
working fathers reported experiencing conflict between their
job demands and their desire to spend more time with their
families (Galinsky, Johnson & Friedman, 1993). Clearly,
work-family balance is one of the major challenges facing
employees and employers in the 21st century (Grzywacz
& Bass, 2003).
Two sources of family income provide greater economic
stability and greater protection against financial disaster,
relieve husbands from the heavy responsibility of being sole
provider for the family, and provide wives with satisfaction
from work outside of the home. However, conflict over
work-family demands may impact both satisfaction with one’s
career as well as happiness with one’s marital role.
Conflict between work and family
responsibilities has been related to inadequate performance
in the work place (Frone, Yardley, & Markel, 1997), poor
mental health (Grzywacz & Bass, 2003), family dysfunction
(Coltrane, 2000), burnout (Bacharach, Bamberger, & Conley,
1991), decreased family and occupational well-being (Kinnunen
& Mauno, 1998), and dissatisfaction with employment and life
(Kossek & Ozeki, 1998; Netemeyer, Boles, & McMurrian, 1996).
An unequal division of family work can not only affect
marital happiness but also can affect individual well being,
usually exhibited through an individual’s higher levels of
depression and distress (Himsel & Goldberg, 2003).
Gender role ideology has been used to explain the
traditional division of work—where the paid work of the
marketplace was the predominantly the domain of men, and the
unpaid work of the family was the primary domain of women.
Work-family conflict develops when the demands of one domain
conflicts with the demands of another. When women began to
share the provider role by moving into the paid work of the
marketplace, men were forced by necessity to assume more
responsibility for the work of the family. In turn, this
role shift created the necessity for balance between
workplace demands and family demands. Conflict between the
demands of work and family was an inevitable result as both
men and women struggled to fulfill the responsibilities of
these two, often-competing roles.
Several studies have found that
dual-career couples share more family work than traditional,
male-only “breadwinner” couples (DeMeis & Perkins, 1996;
Fish, New, & Van Cleave, 1992; Greenstein, 2000; Presser,
1994; Starrells, 1994; Sullivan, 1997). However, wives in
dual-career marriages typically continue to perform
substantially more household labor as do their husbands in
most dual-career families (Blair, 1998; Blair & Johnson,
1992; Blair & Lichter, 1991; Ferree, 1991; Hochschild, 1989;
Ross, 1987; Shelton, 1991).
Although much has been learned
about work-family conflict, little is known about
work-family balance aside from some of the exogenous
predictors of work-family imbalance (Padavic & Reskin,
2002). Furthermore, even less is known about what tactics or
strategies are utilized to effectively manage work-family
demands due to the serious limitation of studies that
address multiple roles, whether from a balance or strain
perspective, exacerbated by the inattention to connections
between role enactment (e.g., behaviors linked to role) and
role responsibility (e.g., taking on psychological
responsibilities to a role) (Perry-Jenkins, Repetti, &
Crouter, 2000). As a result, this study seeks to better
understand what is work-family balance by studying two key
proxies for it, as well as explore some of the behavioral
tactics that are associated with these two proxies for
work-family balance.
Proxies for Balance: Marital Happiness and Career
Satisfaction
Marital quality and job satisfaction are inter-related, with
increases in marital happiness significantly related to
increases in career satisfaction, and increases in marital
unhappiness significantly related to decreasing job and
career satisfaction (Rogers & May, 2003). Since these two
outcome measures are reasonable proxies for work-family
balance within dual-career families, they will be the
primary focus of this study.
Marital Happiness and Work-Family Balance in Dual-Career
Families
Marital happiness can be
conceptualized as the degree of personal satisfaction an
individual feels about his/her marriage. It is widely
believed that marital happiness is relatively high in the
beginning and end of marriages, and relatively low in the
middle of marriages (Cherlin, 1996). However, recent
research suggests that the general trend for marital
happiness is that this relationship is more negative than
U-shaped, based on recent evidence from a comprehensive
longitudinal panel study in the United States (Van Laningham,
Johnson & Amato, 2001).
Regardless of the general life cycle of marital happiness,
previous research clearly shows that marital happiness is an
important ingredient for overall life satisfaction for
married individuals in general, and work-family balance in
particular (Nickerson, Schwarz, Diener, & Kahneman, 2003).
Furthermore, marital happiness and work-family balance is
not just an important goal for married individuals in the
United States, but throughout the world (Keng-Howe & Liao,
1999; Spector et al., 2004).
Just as health is not the absence of disease, work-family
balance is not the absence of work-family conflict. In this
study, we argue that marital happiness is an important
contributor to overall work-family balance and well being,
similar to the work-family role synthesis argument put forth
by Kossek, Noe and De Marr (1999).
Career Satisfaction and Work-Life Balance in Dual-Career
Families
Early definitions of career satisfaction
focused on the overall affective orientation of the
individual toward his or her career (Gattiker & Larwood,
1988). However, as early as the 1970s, researchers such as
Schein (1975) suggested that concerns about work and career
must also include consideration of the individual’s
family and the work setting. Saltzstein, Ting, and
Saltzstein (2001) suggested that an employee’s satisfaction
with one’s career was based on the balance s/he achieved
between work and one’s personal life. Also, they stated that
a number of factors may contribute to career satisfaction,
but the person’s ability to balance work and personal life
was vital to it. In addition to work-family balance, career
satisfaction is influenced by a number of other factors
including education, job stress, job satisfaction, career
stage, organizational commitment, and gender (Boles, Wood, &
Johnston, 2003).
With the rapid influx of women into the workforce, and
persistent pay inequities between the genders, comparisons
between men’s and women’s career satisfaction have
proliferated. Although men and women in dual-career families
were more career-satisfied than those in the traditional
family (Schneer & Reitman, 1993), juggling both career and
family affects men and women in different ways.
Women in families are generally less satisfied with their
personal growth and their careers than men (Friedman &
Greenhaus, 2000). Research often shows that women’s careers
tend to take a back seat to their husbands’ careers while
they focus their primary energies on the home and family
(Moen & Yu, 2000). This general tendency often places
restraints on career choices and opportunities for
advancement and success in the world of work for women
(Friedman & Greenhaus, 2000). Nevertheless, women as well as
men increasingly see career satisfaction as a major factor
in their assessment of work-family balance and overall life
success, particularly within dual-career families (Saltzstein
et al., 2001).
Antecedents of Marital Happiness and Career Satisfaction
The primary interest of this study
is to determine what tactics available to practicing
managers are most predictive of their marital happiness and
career satisfaction. In this study, we isolated two common,
but poorly understood work-life tactics for achieving better
work-life balance. The two tactics are: (1) negotiation
skills, and (2) paid and unpaid assistance through friends,
extended family members, and hired help with household work
and caregiving. Each of these tactics is discussed below in
the context of how it is expected to relate to marital
happiness and career satisfaction within dual-career
families.
Negotiation Skills and Marital Happiness
In this study, negotiation skills are conceptualized as the
process by which individuals use to resolve their
differences. These processes include the ability to surface
conflict in a timely fashion, and resolve conflict in a
mutually beneficial way. Previous research has shown that
negotiation skills are essential for success in all areas of
life, including marriage (Bazerman, 1998).
One reason why negotiation skill might be positively related
to marital happiness is through the sharing of financial and
physical resources. Blood and Wolfe’s (1960) classic
treatise conceptualized marital power as the potential
ability of one partner to influence the other’s behavior
manifested through the ability to make joint decisions. In
their study, power was equated with the relative resources
each spouse contributed to the marriage, with greater power
concomitant with greater resources. Clearly, negotiation is
an area where conflicts can be discussed and resolved, and
the dual-career couple can share power.
Related to this concept of resource power, Babcock and
Laschever (2003) assert that negotiation is a skill most
women don’t have or use to benefit themselves; they miss
opportunities to negotiate, feel anxious about making
demands, ask for less, have lower personal expectations, and
face stiffer opposition than do men, as opposing parties
tend to negotiate harder against women. However, their
tendency to use integrative bargaining strategies has been
found to be beneficial for all those at the bargaining
table, and they are especially good negotiators when
bargaining on behalf of someone else (Babcock & Laschever,
2003).
A second reason why negotiation skill might be related to
marital happiness is that it can assist couples in
reconciling difficult emotions, or emotional power sharing.
Researchers repeatedly find that emotions of the negotiators
influenced the outcomes of negotiations (Van Kleff, De Drue,
& Manstead, 2004). Clearly, skill in negotiating win/win
agreements within the family is more likely to lead to
marital happiness than in negotiating win/lose, lose/win, or
lose/lose agreements.
Related to the emotional power sharing argument above, Grote
and Clark (2001) found that in periods of stress and
conflict, couples tend to focus on perceptions of unfairness
in the relationship that leads to, and exacerbates marital
distress, as well as dissatisfaction with the marriage.
However, the ability to negotiate during times of stress and
conflict so that neither partner feels overburdened with the
demands of home and family should be beneficial to maintain
acceptable levels of marital happiness during stressful
periods.
In dual-career families, time and personal energy are
especially precious resources that must be negotiated well
if the marriage is to succeed. Life for dual-career families
is especially stressful, and is likely to bring up difficult
emotions that need to be processed. When an individual has
an ability to negotiate win/win agreements with his/her
partner, we would expect much more commitment and happiness
with their marriage than if they did not possess this skill.
More formally, we hypothesize that:
Hypothesis 1: A manager’s negotiation skills will be
positively related to his/her marital happiness within
his/her dual-career family.
Negotiation Skills and Career Satisfaction
Negotiation skill has long been recognized as a critical
skill for managerial success (Bazerman, 1998; Gennard,
1997). We are also learning that it is also critical to
career success, especially in multi-cultural settings
(Smith, 1992). Individuals increasingly must negotiate
difficult trade-offs as they progress through their careers
deciding on such things as domestic versus overseas work
assignments, fixed versus variable compensation schemes, and
full-time versus part-time educational opportunities.
Early in one’s career, an individual undergoes many personal
and professional changes as the employee seeks to reconcile
his/her needs with the organization’s needs. Recent research
by Davey and Arnold (2000) reported that negotiation skill
is a critical ability for reconciling these complex
trade-offs. After getting established in one’s career,
issues of identity, role and status must be tackled.
Negotiation skill has long been argued to be a key
determinant of successfully sorting out such issues
(Blankenship, 1973). Furthermore, every individual is often
confronted with unexpected crises that pit the employee’s
needs and interests against the organization’s needs and
interests. Once again, negotiation skill has been found to
be a key source to transcend these dilemmas (Estienne,
1997).
Furthermore, managers are
increasingly being asked to lead organizational change
efforts so that the organization can adjust to a constantly
changing environment. Recent research shows that negotiation
skill is particularly important for managers as they
negotiate with their families, as well as their co-workers,
in adjusting to these on-going organizational changes (Buchanon,
2003). All this literature and logic suggests the following
hypothesis:
Hypothesis 2: A manager’s negotiation skills will be
positively related to his/her career satisfaction within
his/her dual-career family.
Assistance and Marital Happiness
Stevens, Kinger, and Riley (2001) found the division of
household tasks to play a factor in marital satisfaction.
The perceived fairness in the division of household
labor rather than the actual division of labor is
apparently the key to the wife’s contentment (Ward, 1993)
although others found that a perceived unfair division of
labor decreased wives’ marital quality and led to role
strain in the marriages (Frisco & Williams, 2003) and
created a major source of conflict (Zang & Farley, 1995).
While there are many organizational forms of assistance
available to couples to assist in household and caregiving
duties, we are most interested in assistance provided by
friends and family (i.e., unpaid assistance), as well
as hired workers (i.e., paid assistance) because it
has been less studied (Kossek et al., 1999). In The
Second Shift (1989), Hochschild wrote that more affluent
mothers often hire less affluent mothers or single women to
work the second shift for them. However, those mothers were
still required to do the planning, organizing, scheduling,
supervising, hiring, and training of these paid workers that
added to their family responsibilities. Hochschild (1997)
also argued that unpaid assistance is “drying up” as more
and more Americans join the workforce. Obviously, one’s
partner can assist with household and childcare duties, but
when both parents work, their time and energy have limits to
what can be done outside of work demands.
Although an adaptive strategy for dual-career couples is
hiring or recruiting help, households rarely have the
support of a full-time homemaker, paid or unpaid (Moen & Yu,
2000). Becker and Moen (1999) reported that a few of the
dual-career couples in their study relied on full-time paid
childcare and other paid household services. However, this
was the exception. Much more common was the family that
relied on the working woman to handle some or most of the
household and childcare responsibilities, while she
maintained her career (Becker & Moen, 1999). Friedman and
Greenhaus (2000) focused on behavioral and emotional support
between spouses, and suggested that internal and external
assistance was key to development of successful work/family
balance amongst dual-career couples. This literature and
logic suggests the following two hypotheses:
Hypothesis 3a: A manager’s level of paid assistance with
household duties will be positively related to his/her
marital happiness within his/her dual-career family.
Assistance and Career Satisfaction
Previous research has shown that work-related variables are
the primary determinants of job and career satisfaction (Noor,
2003). However, with the increasing prevalence of the
dual-career family, work-family situations are increasingly
important predictors of career satisfaction and success (Kossek
& Ozeki, 1998). If this is the case, tactics taken by
managers to reduce work-family conflict through paid and
unpaid assistance with household duties should lead to more
satisfaction with one’s career.
There is some empirical support behind this logic. For
example, Martins, Eddleston, and Viega (2002) found that the
extent of community ties moderated the relationship between
work-family conflict and career satisfaction. Related to
that research, King, Mattimore, King and Adams (1995) found
that assistance, in the form of emotional and instrumental
support, positively influenced a worker’s job and career
satisfaction. Finally, several studies have reported that
when parents had external assistance for their children,
they reported more work-family balance and greater job
satisfaction (“Childcare perks,” 2002; LoJacono, 2001).
Assistance with household chores and caregiving can take
many forms. In this study, we are primarily interested in
external assistance provided by unpaid friends and family
members, as well as paid assistance provided by more
temporary workers such as nannies, housekeepers maids, and
lawn services. Consistent with Hochschild’s (1997) The
Time Bind hypothesis, we assume that the greater levels
of paid and unpaid external assistance, the more time and
energy that managers have to devote to their careers, and
therefore will experience greater career satisfaction. This
suggests the following hypotheses:
Data Analysis
Hierarchical multiple regression
analysis by sets was used to ascertain the antecedents of
marital happiness and career satisfaction. Previous research
has shown several demographic factors reliably predict
marital happiness and career satisfaction. First, an
individual’s age has been shown to be positively related to
marital happiness (Cherlin, 1996; Suitor, 1991; Van
Laningham et al., 2001) and career satisfaction (Almeida,
McDonald, & Grzywacz, 2002; Boles et al., 2003; Maume &
Houston, 2001; Wilkie et al., 1998). Second, marital
happiness (Himsel & Goldberg 2003; Rogers, 1996; Rogers &
Amato, 2000; Staines, Pleck, Shepard, & O’Conner, 1978;
Teachman, Polonko, & Scanzoni, 1999; White, Booth, &
Edwards, 1986) and career satisfaction (Greenberger &
O’Neil, 1990; Maume & Houston, 2001; Moen & Yu, 2000) has
been shown to be negatively related to number of children in
family. Finally, the individual’s gender has been repeatedly
shown to be related to our two dependent variables.
Specifically, women are generally less happy within
marriages then men (Andersen, 1997; Dillaway & Broman, 2001;
Hochschild, 1989; Menaghan & Parcel, 1990; Moen, 1992;
Orbach & Custer, 1995; Rogers & Amato, 2000; Suitor, 1991;
Waite, 1995); and women are generally less career satisfied
(Boles et al., 2003; Friedman & Greenhaus, 2000; Kalleberg,
Reskin, & Hudson, 2000; Kinnunen & Mauno, 2004; Maume &
Houston, 2001). Therefore, the respondent’s age, number of
children, and gender were our three control variables.
In each analysis, the three control variables were entered
as a block into the regression equation first, followed by
total number of hours of unpaid assistance, total number of
hours of paid assistance, and negotiation skills. These
models were used to predict marital happiness and career
satisfaction. This methodological approach permitted
isolation of the relative contributions of the significant
control variables first, followed by the individual
contributions of each of the assistance variables and
negotiation skills variables on marital happiness and career
satisfaction measures (Cohen & Cohen, 1983). In each of the
analyses, the increments in variance explained were
determined to assess whether the different independent
measures accounted for a significant proportion of variance
in the dependent measures.
Method
Data Collection and Sample
Surveys were distributed by email throughout the United
States to 540 Master of Business Administration (MBA) alumni
of a prominent college of business administration in a major
southeastern university. The electronic surveys were
returned through an automatically created and anonymous
response file and were directly converted to a data file.
Inclusion criteria required that the respondents had to be
employed, married, and living with a ‘significant other’ who
worked outside the home. Overall, 224 MBA alumni responded
to our survey request and 85 met our study’s criteria.
Unfortunately, we do not know at this time as to what
percentage the MBA population is employed, married, and
living with their partners. Therefore, our overall effective
response rate is unknown.
Of these respondents, approximately 55% were male and 45%
were female. The average length of marriage was 9.4 years (SD
= 8.9). The total sample had a mean age of 37.4 years (SD
= 9.1). The women in the sample were on the average four
years younger than the men (35.2 vs. 39.2 years old). The
majority of our respondents were in the 30-40 age range. Of
the respondents who had children currently living in their
homes, 34.1% had one or more children between the ages of
0-5 years, 24.7% had one or more children between the ages
of 6-12 years, and 12.9% had one or more children between
the ages of 13-17 years. The women in the sample were more
likely to have children than the men (36.8% had no children,
versus 44.7% of the men).
The majority of respondents (63.5%) earned over $75,000
pre-tax yearly income, so this sample is clearly in the
higher socio-economic strata of society. The total sample
worked an average of 42.5 hours per week (SD = 17.0)
at their jobs. Women worked an average of 37.7 hours per
week (SD = 18.1) at their jobs whereas men worked an
average of 46.3 hours per week (SD = 15.3). A series
of independent sample t tests found that there were
significant differences between males and females for age (t
= -2.15, p < .05), years of marriage (t =
-2.21, p < .05), and number of hours per week at
their jobs (t = -2.38, p < .05). Thus women
tended to be younger, married fewer years, and worked fewer
hours per week outside of the home than men within our
sample.
Variables and Measures
Assistance.
The paid and unpaid assistance measure was
modified from measures of household labor used in the
National Survey of Families and Households (Sweet, Bumpass,
& Call, 1988). Subjects reported on the number of hours per
week they, their partners, extended family members/friends,
and/or paid workers spent on household tasks divided into
three categories (household tasks such as preparing meals,
cleaning house, grocery shopping and washing clothes;
household tasks such as yard work, paying bills, and
maintaining automobiles; and caregiving tasks for children
or elders who are your responsibility). Unpaid assistance
was operationalized as the number of hours per week that
some friend or extended family member provided to the
household (e.g., cleaning, yard work, babysitting) without
any financial payment. Paid assistance was operationalized
as the number of hours per week that some hired help
provided to the household (e.g., maid service, mowing
service, childcare service) in turn for financial payment.
Marital Happiness.
The measure of marital happiness was captured by an
eight-item scale developed by Voydanoff and Donnelly (1999).
The measure asked how happy the respondents are with aspects
of their relationship with responses that ranged from 1 (very
happy) to 7 (very unhappy). Previous research
indicated an internal consistency of the scale (computed
using Cronbach’s coefficient alpha) of .90 for women and .89
for men (Voydanoff & Donnelly, 1999); in the present study,
an alpha of .87 was obtained. The complete scale can be
found in the Appendix.
Career Satisfaction.
Career satisfaction was measured with a five-item scale
developed by Greenhaus, Parasuraman, and Wormley (1990).
Responses ranged from 1 (strongly agree) to 5 (strongly
disagree) and were averaged to produce a total career
satisfaction score. Previous research indicated an internal
consistency of the scale of .88 computed using Cronbach’s
coefficient alpha (Greenhaus et al., 1990). In the present
study, an alpha of .89 was obtained. The complete scale can
be found in the Appendix.
Negotiation Skills.
Couples’ negotiation skills were measured using the third
subscale of the Kansas Marital Conflict Scales, a
37-item scale consisting of three subscales designed to
measure wives’ perceptions of the stages of marital conflict
based on Gottman’s work. The sub-scales—agenda-building,
arguing, and negotiation—correspond to each stage of
conflict, and were developed as an alternative means to
collect information about marital conflict without the
expense of observation methods originally used by Gottman (Touliatos,
Perlmutter & Straus, 1990). Cronbach’s alpha reported by the
authors for each of the subscales ranged from .83 to .96 (Eggeman,
Moxley, & Schumm, 1985, cited in Touliatos et al., 1990).
The third subscale was used in this study to measure
negotiation skills and consisted of 11 items. Responses
ranged from 1 (almost never) to 5 (almost always).
In this study, a Cronbach’s alpha of .90 was obtained for
the negotiation subscale. The subscale can be found in the
Appendix.
Controls.
Three control variables in this study—age, gender, and
number of children—were self-reported through single-item
measures in the survey. The number of children was defined
as the number of children under the ages of 18 who are
currently living within the family household.
Results
Descriptive statistics for the two dependent and six
predictor variables are listed in Table 1. The only
significant inter-correlation between the predictor
variables is between age and gender (r = .23, p
< .05) indicating that the men in our sample tended to be
older than the women. In retrospect, this is logical given
the fact that only recently have women sought MBA degrees in
large numbers. Nonetheless, we conducted a test for
multicollinearity to verify the independence of the
predictor variables. We found that the overall tolerance
factor was close to 1.00 so we concluded that there is
little evidence for multicollinearity amongst our data.

Table 2 presents the results of the hierarchical regression
analysis ascertaining the antecedents of marital happiness.
As can be seen in Table 2, this regression was significant (F
= 7.04, p < .001). Notably, the three control
variables were not related to marital happiness for our
sample. As predicted, negotiation skills were positively
related to marital happiness (t = 5.87, p <
.001) providing rather strong support for the first
hypothesis. After controlling for the demographic variables,
paid assistance, unpaid assistance, and negotiation skills
accounted for a statistically significant 39% of the
variance in the marital happiness scores.
Hypothesis 3a and 3b stated that there would be a positive
relationship between paid and unpaid assistance to marital
happiness. The results did not support our hypotheses as
paid assistance was negatively related to marital happiness
(t = -1.94, p < .10), and unpaid assistance
was found to be unrelated to marital happiness (Table 2,
model 2). Therefore, we found no support for our third
hypothesis.

Table 3 shows the results of the hierarchical regression
analysis ascertaining the antecedents of career
satisfaction. Once more, the regression was significant (F
= 2.08, p < .01). Again, the three control variables
showed no relationship to career satisfaction, our outcome
variable in this case. Similar to the previous results,
negotiation skills were positively related to our criterion
variable (t = 2.07, p < .05) offering support
for hypothesis 2. With all predictor variables in the
equation, paid assistance, unpaid assistance, and
negotiation skills accounted for 9% of the variance in
career satisfaction. Interestingly, both unpaid assistance (t
= 1.79, p < .05) and paid assistance (t =
1.54, p < .10) were positively related to career
satisfaction. Thus, hypothesis 4 a and 4 b was supported.

Discussion
Overall, this study systematically examined the two
prominent, but understudied behavioral tactics (i.e.,
negotiation skills and extra-familial assistance), and their
respective relationships with marital happiness and career
satisfaction. Regarding the first tactic, the results from
this study yielded rather robust evidence demonstrating a
positive relationship between negotiation skills and both
marital happiness and career satisfaction. More
specifically, respondents reporting relatively effective
negotiation skills indicated greater degrees of marital
happiness and career satisfaction compared to respondents
possessing less effective negotiation skills.
This finding suggests that negotiation skills are not only
an essential skill for professional but also personal
success. Previous research has shown that there are gender
differences that affect negotiation tactics (Stevens,
Bavetta & Gist, 1993). However, there is little disagreement
that negotiation skill is essential to being an effective
manager for either gender (Gennard, 1997; Lublin, 2003).
This study refines and extends the negotiation literature
into the private sphere of managers’ personal lives where
negotiation skill appears to be an essential tactic if a
manager seeks to achieve better work/life balance in the
form of marital happiness and career satisfaction.
A second tactic explored in this study is the utilization of
paid and unpaid assistance provided by friends, extended
family members, and hired help for household and caregiving.
Interestingly, paid assistance was marginally and negatively
related to marital happiness, which was counter to our
hypothesis, but it was positively related to career
satisfaction in support of our hypothesis. While the
positive relationship with career satisfaction was expected,
we can only speculate why paid assistance might be
negatively related to marital happiness.
One possible explanation for this counter-intuitive negative
relationship between paid assistance and marital happiness
is that when outsiders are hired to take care of the
household chores and/or provide caregiving to children or
elders, the dual-career married couple somehow feels less
committed to the marriage and family. Previous research by
Spitze and Loscocco (2000) found that housework and
caregiving are activities that can paradoxically provide
pleasure to married couples, even when that work is not
pleasurable in and of itself. Thus, the sacrifice involved
in personally performing housework and caregiving is often
associated with greater marital happiness.
A second possible explanation is more utilitarian and less
psycho-social in nature. Paid assistance costs money, and it
is well known that financial strains hamper marital
happiness. Indeed, Iceland and Kim (2001) reported that paid
assistance affects the family’s financial well-being that in
turn affects the couple’s marital happiness when the couple
is at or near the poverty line set by society. It may be
that managers are paying for services that they cannot
comfortably afford, and that this is creating unique
pressures and strains in the marriage; however, given their
reported earnings, this appears unlikely. Regardless of the
reason, we clearly need additional study of the relationship
between assistance and marital happiness.
Finally, some discussion on the lack of predictive ability
of our three control variables is in order. Previous
research has shown that a person’s age, gender, and number
of children under the age of 18 are predictive of marital
happiness and career success. However, in our study, none of
our controls were systematically associated with either of
our two dependent variables. It may be that our sample is
substantively different from previous studies.
In other words, our data may be more biased than previous
studies, or it may be more up to date and current than
previous research on marital happiness and career
satisfaction for married and employed professional managers.
For example, Sturges and Guest (2004) recently found that
number of children was unrelated to work family balance for
younger workers. Similarly, Walker (1990) argued that
work-family balance is harder to achieve for professional
women than working class women because professional women
expect to achieve meaning out of their careers as well as
their families, while working-class women only expect
meaning out of their families. Thus, our focus exclusively
on professional managers in dual-career marriages may lead
to different conclusions than studies of the general
population, or studies of working-class couples. This is
interesting, and requires further study on broader samples.
Finally, Elloy and Mackie (2002) reported that dual-career
professional couples have a much more complex challenge to
achieve work-family balance than those individuals in more
traditional marriages, and that unpaid assistance through
family and friends was found to be unrelated to work-family
conflict. As such, work-family balance is a complex and
evolving phenomena that is different for different classes
and sectors of society.
Limitations
Generalization of findings should
be undertaken with caution for several reasons. First, this
is not a random sample of all professional married couples
throughout the United States, but rather a convenience
sample of MBA graduates from a particular southeastern
university. While the graduates currently reside throughout
the United States, the southeastern United States was
over-represented. In addition, not all other managers
possess MBA degrees. Furthermore, sources and reconciliation
of work-family conflict have been found to vary by national
culture (Spector et al., 2004). Consequently, there might be
a geographic and/or educational bias to our data.
Second, this data is
cross-sectional in nature. While we theorize that these
variables are antecedents of marital happiness and career
satisfaction, it is quite possible marital happiness and/or
career satisfaction lead to improved negotiation skills and
paid and unpaid assistance. Future research needs to
longitudinally explore these relationships over time.
Third, all of this data is self-assessed, similar to most
other work-family balance studies. While these measures come
from reliable and valid previous research, these data may
suffer from mono-method bias. As such, it would be
interesting and valuable to have the marital partners assess
their own partner’s negotiation skills and separately
validate the assistance levels that were declared by their
spouses.
Conclusions
Despite these limitations, this study refines and extends
the work-family balance theory and research into a new area
of study for married, professional managers in dual-career
families. We found that effective negotiation skills are not
only imperative to professional success, but also appear to
be essential to successful work-family balance (as
represented by marital success and career satisfaction). In
addition, we found that paid and unpaid assistance to
perform household and caregiving tasks are positively
related to career satisfaction, but generally unrelated to
marital happiness.
Overall, behavioral tactics taken amongst professional
managers in dual-career marriages to achieve work-family
balance is a relatively under explored, but very important
area of management research (Kossek et al., 1999). It is our
hope that this modest empirical study contributes to our
understanding and stimulates additional research into this
new world of managers and their families in the 21st
century.
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